Sleep regulator

To make your flight as short as possible, our flight attendants are switching on the sleep regulator, which will regulate your sleeping during the flight.

First, props to screenwriters Luc Besson & Robert Mark Kamen for absolutely nailing annoying airline doublespeak. “Regulate your sleeping” means “knock you unconscious,” and even when Korben raises a finger to interject, the flight attendant ignores him and presses a button to begin “regulating his sleep.”

Given that ignoring passenger interruptions is standard operating procedure, it’s a nice design feature that the berths are horizontal and less than a meter tall. Even if a passenger was somehow all the way at the top of the berth, the fall to the cushy flooring would likely do them no harm.

The panel has four rounded rectangles: One for each person who might be in the berth? On approach, an amber, underlit toggle button is already on. She presses an adjacent toggle button, which glows yellow, and Korben passes out immediately. Three pairs of steady lights illuminate on the right side of the panel, one pair yellow, the other two red, but it is not clear what these indicate.

On arrival to the planet Fhloston Paradise, the attendants press the yeloow buttons and the passengers awake immediately.

Analysis

Let me be blunt. The panel is a pretty crap interface, with no labeling to indicate what the buttons mean and no security to prevent mischievous passengers from messing with other passengers. (Imagine the poor kid trapped inside and subject to the button flicking of a sibling.) There’s no clear medical monitoring on the outside, which you’d think would be vital with any interface that affects biology like this. Even if a centralized station had the monitoring details elsewhere on the ship, anyone passing by should get some indication of what’s happening.

Admittedly, this is an interface with complex attention-getting needs. The attendants need to know that the regulator is working, and that bears a light. But the attendants also need to know when something is medically trending poorly or just plain failing, and that also bears a light. It would be important to clearly distinguish these signals, since confusing one for the other could be deadly.

Better would have been a well labeled system-is-operating signal facing the attendant when she is standing at the panel, and another well-labeled, blinking, loud, system-needs-attention signal that can be seen down either end of the hallway. Let us pray that they never, ever remake this film, but if there’s a directors cut, this interface could use a makeover.

Red mics

We saw in an earlier post how the military uses communication headsets with red LEDs in the tips of the antennas that provide a social signal about the attention of its wearer. On board the spaceship to Fhloston Paradise, the same technique is used to signal functioning microphones.

The simple status signal of glowing signals to the speaker that the device is on and that their voice is being broadcast, listened to, or might be overheard.

These are two binary states: microphone recording/not, light on/off. and the relationship could be swapped such that the light illuminates when the device is not recording. But since the consequences for accidentally broadcasting the wrong thing are dire, it makes sense to associate the attention-getting signal with the costly state that requires attention and care.

The red appears elsewhere as a signal for microphone or antenna, even when it’s not glowing. We see it on Korben’s wireless phone at home, Zorg’s assistant’s headset, on Korben’s room phone aboard the Fhloston Paradise, on the handheld mic aboard Zorg’s ship, and on the President’s wireless phone. We can presume it’s a signal common pattern across all the commucication technology of this world. The commonality helps signal to anyone familiar with it the purpose of an otherwise unmarked and miniaturized component.

Rhod’s rod

One of the most delightfully flamboyant characters in sci-fi is the radio star in The Fifth Element, Ruby Rhod. He wears a headpiece to hear his producers as well as to record his own voice. But to capture the voices of others, he has a technological staff that he carries.

Function

The handle of the device has a microphone built into it. Because of the length of the staff, his reach to potential interviewees is extended. The literal in-your-face nature of the microphone matches Ruby’s in-your-face show.

To let interviewees know when they’re being recorded, a red light in the handle illuminates. This also lets others nearby know that the interviewee is “on air” and not to interrupt.

Ruby also has a single switch on the handle. It’s a small silver toggle. It’s likely that he can set this switch to function as he likes. The one time we see it in action, he has set it to play back an “audio cut,” (the sound clips morning radio talk show hosts insert into their programs) in this case an intimate recording of the Princess of Kodar Japhet. He flips the toggle to play the cut, and flips it back when it’s done.

Here, a different input would have worked better. The toggle switch is too easy to bump and kind of ruins the design of the handle. Better would be a billet button. This sort of momentary button sits flush with a bezel, which prevents accidental activation from, say, a finger laying across it, or resting the button against a flat surface. If Ruby wants the recorded sound to play out completely, and the button press only starts or stops the playback, it would be good to know the state of the playback, and using a billet button with a LED ring would be best.

We also know that Ruby is a performer. He would be happier if he had more than a play button, but a way to express himself. His hand is already in a grip to hold the staff, so the control should fit that—If you could outfit the billet button with directional pressure sensitivity, he could assign each direction to a control. So, for instance, while he was pressing the button, the audio would play, and the harder he pressed up, the volume for each echo would increase. Or pressing down could lower the sample in tone, etc. This would allow him to not just play the audio cut, but perform it.

Fashion

To work as a device that the character would want to carry, it has to match his sense of style. I mean this first in a general sense, and the device does that, with its handle of ornately carved silver. Ruby’s necklaces, bracelets, and rings are all silver, and they work together. The staff also works in his hand like a drum major’s baton, augmenting his larger-than-life presence with an attention-commanding object.

It has to fit his daily fashion as well, and the staff does that, too. The shaft can change appearance. I don’t know if it’s an e-ink-type surface, replaceable staves, or fabric sleeves that change out, but when Ruby’s in leopard print, the staff is in leopard print, too. When Ruby’s decked out in rose-adorned tuxedo black, the staff matches.

Though this is more a portable than a wearable technology, the fact that it can change to match the personal style of the wearer makes it not only functional, but since it fits his persona, desirable as well.

Slow Police

Wrapping up our week of The Fifth Element police interfaces…

When the police chase Korben into the permanent fog bank at street level of the city, the exciting car chase must stop. They must slow down and undergo a careful search. The front of the car has an LED scrolling sign between its beacon lights that cuts back and forth between displaying “SLOW” and “POLICE.”

From a citizen standpoint, having such text can certainly make the police’s circumstances and desires quite clear. Then again, language can be quite ambiguous. What would you do if you saw a police car that read, “CELLAR DOOR” as it passed? How are you meant to comply?

Though we never actually see the sign change to display any other text, the fact that it’s LED implies that it can and does. Sure, I get the movie’s joke of the police calling themselves “slow,” but there are lots of interaction questions left unanswered. Can the officers in the car change the sign? If so, how? Does the passenger have a keyboard? Or is it voice command? If there’s a control available to the driver, how is it made safe, and not as deadly as a driver trying to compose a text message today? And to what degree can the message be changed? Can they create anything, or do they select from a commissioner-approved menu of options? Or can they not control it at all—is the sign completely controlled from dispatch, or from some context-aware algorithm?

The film gives no clues, so it’s left as an exercise for the design viewer. Which, sometimes, is just the way I like it.

Initiating Apartment Lockdown

Zorg issues orders to the police to arrest Korben Dallas. A squad of 8 officers arrive to his apartment block. They know what apartment number he’s supposed to be in, but the residents have blacked out their unit numbers on their doors.

To authorize the lockdown, the squad leader opens a police box mounted on the wall in the hallway by placing the top edge of a transparent warrant into a slot on its side. The box verifies the warrant and slides open. The squad leader presses a red button within.

During lockdown a klaxon sounds, red beacon lights descend from the hallway ceiling, and a loud, clear voiceover is heard in the hallway and in the apartments themselves.

THIS IS A POLICE PATROL. THIS IS NOT AN EXERCISE…THIS IS A POLICE PATROL. THIS IS NOT AN EXERCISE. CAN YOU PLEASE SPREAD YOUR LEGS AND PLACE YOUR HANDS IN THE YELLOW CIRCLES.

The circles in question are painted at chest height on the walls inside of each apartment, a little wider than shoulder width. There is a small intercom interface mounted in the wall directly between the yellow circles. The police use different interfaces for peering inside apartments and this intercom for communicating with citizens, but these will be discussed separately in the next post.

Analysis

There are a few sets of users for this particular set of interfaces: The police, Zorg, and Korben. To evaluate the system, we need to look at each user independently.

1. For the police, this interface seems to work well. Since the lockdown is part of the infrastructure, they don’t have to bring anything but their standard gear and the warrant. They save energy and the tedium of alerting the citizens and issuing standard compliance instructions. In a fully networked world, you might think to simply have him or her authorize themselves using biometrics, but in keeping with the principles of multifactor authentication, you might require the officer to carry something anyway. Since you’d want a physical warrant for a poor or luddite citizen to be able to see and verify, it’s going to be there, might as well use it.
2. For Zorg and issuing authorities like him, he kind-of wants to minimize danger to his people and certainly his equipment, which this helps do. He also wants to cover his ass from citizen lawsuits, and having the traceability of the warrant-scan means he will have a record that due process has been followed. As we’ll see tomorrow, ultimately he doesn’t get what he needs, but as far as this lockdown interface, it seems like it would work just fine.
3. For the citizen Korben, the interface provides a clear signal and easy-to-follow instructions, so the proximal part “works.” What doesn’t work is that the whole system is horribly demeaning, authoritarian, and—fully risking Godwin’s Law, here—fascist.

Security is almost always at odds with usability, and this interface proves no different. To improve the experience for the good citizen, you might want to provide some warning, some ability to finish what they’re doing, or some less demeaning way to show that they are cooperating. But any concessions made for the good citizens will be taken advantage of by the bad ones, and so I don’t know that design can really fix that tension.

P.S. As of this writing my Minority Report review is not posted, but readers interested to compare and contrast a similar scene done with more seriousness some 5 years later should check it out.

5E-opedia: Search

Leeloo learns about the facts of the human race which she is destined to save through an online encyclopedia available to her in many places: in Cornelius’’ home, the spaceship to Fhloston Paradise, and aboard Zorg’’s ship. Three modes are seen for it. Today we discuss the third mode, which is to search for an in-depth topic.

Search

When Leeloo experiences full-scale combat with Zorg and the Mangalores aboard Fhloston Paradise, she grows curious about war. On the route back to Earth aboard Zorg’s ship, she once again returns to the online encyclopedia she’s been referencing throughout the film. When she sits down, it just so happens that the system is in the middle of the W topics. It is amid “we*” and “wh*” words. “Weapon” is at the top, so maybe that’s what Zorg was looking for.

To access a particular topic not on screen, she simply begins typing. She types “WAR,” the letters filling the screen in green all-caps, and the entry for war begins playing. This entry is different than the prior one seen on martial arts. This is simply a series of still images presented serially, around four dozen that culminate in an image of the French test of an atomic weapon at Mururoa Atoll.

Two small nuances to note. The first is that we don’t see a result of possible search results. Like Wikipedia, there is a main entry for war, and it presumes that’s the one she means. If it’s wrong, she can interrupt. That’s a smart default that will work in most cases.

The second is that we don’t see or hear Leeloo hit an “enter” key after she finishes typing “war.” (The other keys each emit a small beep.) How did the system know she wasn’t continuing on to “warrior” or “warship”? A smart system would be able to interpret the pause after the “r” as a likely end, once it passes an outer threshold for her typical typing speed, and begin to show her the “war” entry. Then, if she continued to add another letter just outside that threshold, it could evaluate the string. If it might be a continuation, like typing an “s” for “warship” it could pause the display and wait. If a continuation wouldn’t make any sense, like “warx,” it could presume she was entering a new word beginning with “x” or help her recover in case it was just a plain old typo.

Interestingly, this is kind of the way Google Instant search works. Did the designers for The Fifth Element accidentally invent it 13 years ahead of Google?

Despite that cool possibility, I have to ding this entry for not really explaining anything. Some aren’t really about war but about terror, such as the image of the burning cross at a KKK rally. But even for the others, yes, they are horrific images. And they are a stinging reminder of the horrors that accompany war. But they really only work for someone with the prior knowledge of what they describe. Steve McCurry‘s haunting image of a tank in Kuwait, for instance, inspires despair only if you know the full background story of that war, and this sequence certainly does not provide it to Leeloo.

Ultimately, regardless of the mode this encyclopedia is in, it is a cinematic conceit that we should not take as a good example of rapid learning for the real world.

ZF-1

Amongst its many holdings (including taxi cab companies) Zorg industries manufactures weapons, including their flagship weapon, the ZF-1. It has a great many features. It stores as a sealed pod, and can be activated by a remote control. With a press of a button, shielding retracts and parts extend so it can be handled like a traditional small arms weapon.

Zorg makes a pitch to the Mangalores for the ZF-1, so we’ll just let his own words sell it.

It’s light. The handle is adjustable for easy carrying. Good for righties and lefties. Breaks down into four parts. Undetectable by x-ray. Ideal for quick, discreet interventions. A word on firepower: Titanium recharger. 3,000 round clip with liquid bursts of 3-to-300.”

Next he pitches something quite unique to the weapon.

“With the Replay™ button—another Zorg invention—it’s even easier. One shot…and Replay™ sends every following shot to the same location…”

As he turns and points the weapons at the Mangalores, the ammunition arcs around to home in on the first shot.

But wait, don’t answer. The ZF-1 has other features as well.

…And to finish the job, all the Zorg oldies but goldies: Rocket launcher, arrow launcher with explosive, poisonous gas heads (very practical), our famous net launcher, the always-efficient flamethrower (my favorite), and for the grand finale, the all-new Ice Cube™ System.

After the Magalores fail to uphold their end of the bargain, Zorg leaves them to play with the weapons. As they do, one discovers that the glowing red button on the side is actually an explosive self-destruct.

Analysis

I know Mangaglores are not meant to be shining examples of intellect, but if I was considering a purchase, I would yes, compliment the incredibly nifty technology of Replay, but follow it up with four more important questions about the design of the thing.

First, Mr. Zorg, what good is the remote control? Doesn’t this make the weapon hackable remotely? Isn’t that device easy to misplace? What on-weapon means do we have to unlock it?

Second, how are you selecting from among the six different types of ammunition?

On the exterior, we only see that red button. There might be some other subtle switches somewhere on the exterior, but you had to support the weight of the device with your left hand, so it’s fairly immobilized and I didn’t see you moving it. Unless it can only fire in exactly the order we saw, there’s got to be some other control. With your right hand hidden up inside the weapon, there must be other activation switches there. What switches are tucked up in there that are easy to differentiate by touch and easy to activate with your palm remaining against the grip?

Third, there’s that red button. Sure, who wouldn’t want to carry around a device that could erupt as an all-consuming fireball, but I notice that it doesn’t have a safety cover on it, gives no pause or warning during which the command can be retracted, and draws attention to itself by its glow. Isn’t that going to be increadibly easy to, you know, accidentally kill all my troops?

Fourth, during the demonstration we got a good glimpse at the front of the weapon. It’s got animated, blinking red LEDs whose pattern merges together to form a bright red diamond shape near the top of the weapon before looping over again.

I’m not a militarily-minded person, but isn’t it counter to a soldier’s goals to have anything blinking, glowing, or pinpointing the soldier’s exact midline to enemies, much less something that does all three at once, and in red, the color that travels the farthest in atmosphere?

What was that about “discreet” interventions?

Profiling “CAT” scan

After her escape from the nucleolab, Leeloo ends up on a thin ledge of a building, unsure where to go or what to do. As a police car hovers nearby, the officers use an onboard computer to try and match her identity against their database. One officer taps a few keys into an unseen keyboard, her photograph is taken, and the results displays in about 8 seconds. Not surprisingly, it fails to find a match, and the user is told so with an unambiguous, red “NO FILE” banner across the screen.

This interface flies by very quickly, so it’s not meant to be read screen by screen. Still, the wireframes present a clear illustration of what the system doing, and what the results are.

The system shouldn’t just provide dead ends like this, though. Any such system has to account for human faces changing over the time since the last capture: aging, plastic surgery, makeup, and disfiguring accidents, to name a few. Since Leeloo isn’t inhuman, it could provide some results of “closest matches,” perhaps with a confidence percentage alongside individual results. Even if the confidence number was very low, that output would help the officers understand it was an issue with the subject, and not an issue of an incomplete database or weak algorithm.

One subtle element is that we don’t see or hear the officer telling the system where the perp is, or pointing a camera. He doesn’t even have to identify her face. It automatically finds her in the camera few, identifies her face, and starts scanning. The sliding green lines tell the officer what it’s finding, giving him confidence in its process, and offering an opportunity to intervene if it’s getting things wrong.

Nucleolab Kill Switch

General Munro isn’t sure what’s going to come out of the other end of Mactilburgh’s process. He’s never seen a Mondoshawan and doesn’t know if they can be trusted. Fortunately for his sense of panic, there’s a built in kill switch on the control panel facing the nucleolab chamber. To activate the switch, he slips his multipass into a slot. While this card is in the slot, a small red LED lights, and the Big Red Button is active.

The interface is simple to read, which is nice. The button conveys a bit of its importance through its size and color. The order of operations is well laid out for a Western user: left to right, in the order of reading.

Three improvements

There are lots of questions about the security strategy, though. Single-factor authentication is too easy to thwart. Couldn’t someone just take his multipass and use it? How does the system know it’s really Munro? Better would be multifactor authentication, requiring both this token and either a knowledge token like a password, or an inheritance factor. Maybe it could require Munro to place his other hand on a handprint reader before the button activates.

Another problem is that the signal that this button is active is too tiny: that little red LED that’s associated with the slot rather than the button. If this is an undoable action, you’d hope that the input would convey the sense of risk. Maybe have the button glow, or surround it with a glowing red ring (think the Krell warning system)?

If it really is a kill switch, i.e. would kill the subject, a nice safeguard against accidental activation would be a press-and-hold button, requiring Munro to hold it down for a few seconds while a warning klaxon sounds. This would give Munro the opportunity to change his mind or move his hand if he’d placed it accidentally. If it triggers something nonlethal, like an incapacitating sticky foam, then no such delay is necessary.

Headsets

On duty military personnel—on the ship and attending the President—all wear headsets. For personnel talking to others on the bridge, this appears to be a passive mechanism with no controls, perhaps for having an audio record of conversations or ensuring that everyone on the bridge can hear one another perfectly at all times.

Personnel communicating with people both on the ship’s bridge and the president have a more interesting headset.

Signaling dual-presence

The headsets have antennas rising from the right ear, and each is tipped with a small glowing red light. This provides a technological signal that the device is powered, but also a social signal that the wearer may be engaged in remote conversations. Voice technologies that are too small and don’t provide the signal risk the speaker seeming crazy. Unfortunately this signal as it’s designed is only visible from certain directions. A few extra centimeters of height would help this be more visible. Additionally, if the light could have a state to indicate when the wearer is listening to audio input that others can’t hear, it would provide a person in the same room a cue to wait a moment before getting his attention.

Secondary conversants

Each headset has a default open connection, which is always on, sending and receiving to one particular conversant. In this way General Staedert can just keep talking and listening to the President. Secondary parties are available by means of light gray buttons on the earpieces. We see General Munro lift his hand and press (one/both of?) these buttons while learning about the growth rate of the evil planet.

The strategy of having one default and a few secondary conversants within easy access makes a great deal of sense. Quick question and answer transactions can occur across a broad network of experts this way and get information to a core set of decision makers.

The design tactic of having buttons to access them is OK, but perhaps not optimal. Having to press the buttons means the communicator ends up mashing his ear. The easiest to “press” wouldn’t be a button at all but a proximity switch, that simply detects the placement of the hand. This has some particular affordance challenges, but we can presume military personnel are well trained and expert users.